{"id":1146,"date":"2020-07-27T21:03:34","date_gmt":"2020-07-27T21:03:34","guid":{"rendered":"http:\/\/byuinternships.org\/?p=1146"},"modified":"2020-07-27T21:03:34","modified_gmt":"2020-07-27T21:03:34","slug":"full-time-job-customer-relationship-advocate-fidelity-investments","status":"publish","type":"post","link":"http:\/\/byuinternships.org\/?p=1146","title":{"rendered":"Full-time Job: CUSTOMER RELATIONSHIP ADVOCATE @ Fidelity Investments"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h1><a href=\"http:\/\/byuinternships.org\/wp-content\/uploads\/2020\/07\/FidelityInvestment.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1147\" src=\"http:\/\/byuinternships.org\/wp-content\/uploads\/2020\/07\/FidelityInvestment.png\" alt=\"FidelityInvestment\" width=\"216\" height=\"121\" \/><\/a><\/h1>\n<h1><strong>CUSTOMER RELATIONSHIP ADVOCATE <\/strong><\/h1>\n<p>Do you enjoy helping others? Are you the \u201cgo to person\u201d at work or in your community? Would your friends and family describe you as friendly and resourceful?\u00a0 We really should talk.<\/p>\n<p><strong>This is a full-time hourly position that offers the opportunity for overtime based on the business needs and your availability.<\/strong><\/p>\n<p>The\u00a0<strong>Expertise<\/strong>\u00a0We\u2019re Looking For:<\/p>\n<ul>\n<li>Relationship building skills<\/li>\n<li>Commitment to customers<\/li>\n<li>Experience in service, healthcare, or hospitality in people facing industries are strongly preferred.<\/li>\n<\/ul>\n<p>The\u00a0<strong>Purpose<\/strong>\u00a0of Your Role:<\/p>\n<p>You bring your passion, we\u2019ll invest in <em>you<\/em>.\u00a0 Yes, we are in financial services, but not in the competitive and old-fashioned way you might be thinking.\u00a0 We offer an industry-leading, paid development program that will prepare you to engage with customers while obtaining your Series 7 and 63 licenses where you will learn all about the financial services industry products.<\/p>\n<p>These inbound phone calls, chats, and email interactions can range from something as simple as an account balance inquiry to the complexity of helping inform difficult financial decisions, but your mission remains the same:\u00a0 help customers feel more confident, make clearer decisions, and achieve their own financial dreams.<\/p>\n<p>The<strong>\u00a0Skills<\/strong>\u00a0You Bring:<\/p>\n<ul>\n<li>Your unwavering commitment to customers<\/li>\n<li>Desire to learn and a dedication to study and apply a new conceptual content to obtain your financial licenses<\/li>\n<\/ul>\n<p>The\u00a0<strong>Value<\/strong>\u00a0You Deliver:<\/p>\n<p>At Fidelity, collaboration isn\u2019t just about working together in our small teams (15ish); it\u2019s about improving lives together.\u00a0 Our success as a firm is due to the personal responsibility and pride our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other.\u00a0 We ask for and act on our associates\u2019 input on everything from busting through customer issues to designing our workspaces.<\/p>\n<p>Your<strong>\u00a0Life:<\/strong><\/p>\n<p>We believe that a balanced life is important. Our benefit programs are designed to help you and your loved ones balance the needs of work, life and family.\u00a0 Sound too good to be true?\u00a0 See for yourself and learn more about our benefit offerings. <a href=\"http:\/\/www.fmrbenefits.com\">www.fmrbenefits.com<\/a><\/p>\n<p>Jan Whitesides<br \/>\nTalent Acquisition Consultant<br \/>\nFidelity Investments<br \/>\n<a href=\"mailto:Jan.whitesides@fmr.com\">Jan.whitesides@fmr.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div class=\"lazysocialbuttons\" data-float=\"left\" data-buttons=\"google,twitter,facebook\" data-twshareurl=\"http:\/\/byuinternships.org\/?p=1146\" data-twtext=\"\" data-shareurl=\"http:\/\/byuinternships.org\/?p=1146\" data-fbhideflyout=\"false\" data-backgroundtype=\"light\"><\/div>","protected":false},"excerpt":{"rendered":"<p>&nbsp; CUSTOMER RELATIONSHIP ADVOCATE Do you enjoy helping others? Are you the \u201cgo to person\u201d at work or in your community? Would your friends and family describe you as friendly and resourceful?\u00a0 We really should talk. This is a full-time &hellip; <a href=\"http:\/\/byuinternships.org\/?p=1146\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"_links":{"self":[{"href":"http:\/\/byuinternships.org\/index.php?rest_route=\/wp\/v2\/posts\/1146"}],"collection":[{"href":"http:\/\/byuinternships.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/byuinternships.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/byuinternships.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/byuinternships.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1146"}],"version-history":[{"count":1,"href":"http:\/\/byuinternships.org\/index.php?rest_route=\/wp\/v2\/posts\/1146\/revisions"}],"predecessor-version":[{"id":1148,"href":"http:\/\/byuinternships.org\/index.php?rest_route=\/wp\/v2\/posts\/1146\/revisions\/1148"}],"wp:attachment":[{"href":"http:\/\/byuinternships.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/byuinternships.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1146"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/byuinternships.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}