Title: 2-1-1 Outreach Specialist
United Way 2-1-1 Helpline is a comprehensive source for community resources, better connecting our community and increasing self-sufficiency. By providing appropriate referrals to available human services, teachers, individuals, children and families are able to access information on resources within our community. Through our call center and online database, 2-1-1 provides community referrals to primarily low-income families and individuals in our community who are searching for a wide range of resources including food pantries, utility assistance, mental health services, substance abuse treatment, healthcare, and income support.
Requirements: -Bachelor’s degree -General office and computer skills
-Clear and effective communication skills
-The ability to present in front of large and small groups
-This job will require traveling, thus individual must have access to their own transportation. Gas is reimbursed per mileage
-Self-direction and self-management skills
-Develop, plan and host outreach presentations for community leaders, organizations, and community members
-Provide in-person trainings for agencies and organizations about 2-1-1 and their services
-Explore additional methods of outreach to include various populations in our community including veterans and individuals with disabilities
-Attend and host booths at community fairs and events representing 2-1-1
-Attend various community coalitions and meetings as a representative of 2-1-1. This includes local meetings in Utah/Wasatch County, as well as occasional meetings throughout other counties in the state.
-Participate in local and regional Emergency Preparedness trainings, coalitions, and planning meetings
-Work with partner agencies throughout the state to develop Memorandum of Understandings with 2-1-1
-Conduct annual community surveys of partner agencies evaluating 2-1-1’s approach and presence in the community
-Work closely with 2-1-1 Manager and VISTA to develop and carry out an annual outreach plan
-Answer 2-1-1 phone calls and provide information and referral to community resources
Benefits: -United Way of Utah County is an Equal Opportunity Employer. This is a full-time salary position–compensation depends on experience. Benefits include medical and dental insurance; paid holidays, sick leave and vacation; 401(K); life and disability insurance; and flex spending plan.
For more information: contact Kellie Oler at firstname.lastname@example.org or 801-691-5311.
TO APPLY: Email resume and cover letter to Kellie Oler at email@example.com by December 4.