BYU Social Services & Community Internships

Title: 2-1-1 Outreach Specialist

United Way 2-1-1 Helpline is a comprehensive source for community resources, better connecting our community and increasing self-sufficiency. By providing appropriate referrals to available human services, teachers, individuals, children and families are able to access information on resources within our community. Through our call center and online database, 2-1-1 provides community referrals to primarily low-income families and individuals in our community who are searching for a wide range of resources including food pantries, utility assistance, mental health services, substance abuse treatment, healthcare, and income support.

Requirements: -Bachelor’s degree -General office and computer skills
-Clear and effective communication skills
-The ability to present in front of large and small groups
-This job will require traveling, thus individual must have access to their own transportation. Gas is reimbursed per mileage
-Self-direction and self-management skills
Description:
-Develop, plan and host outreach presentations for community leaders, organizations, and community members
-Provide in-person trainings for agencies and organizations about 2-1-1 and their services
-Explore additional methods of outreach to include various populations in our community including veterans and individuals with disabilities
-Attend and host booths at community fairs and events representing 2-1-1
-Attend various community coalitions and meetings as a representative of 2-1-1. This includes local meetings in Utah/Wasatch County, as well as occasional meetings throughout other counties in the state.
-Participate in local and regional Emergency Preparedness trainings, coalitions, and planning meetings
-Work with partner agencies throughout the state to develop Memorandum of Understandings with 2-1-1
-Conduct annual community surveys of partner agencies evaluating 2-1-1’s approach and presence in the community
-Work closely with 2-1-1 Manager and VISTA to develop and carry out an annual outreach plan
-Answer 2-1-1 phone calls and provide information and referral to community resources
Benefits: -United Way of Utah County is an Equal Opportunity Employer. This is a full-time salary position–compensation depends on experience. Benefits include medical and dental insurance; paid holidays, sick leave and vacation; 401(K); life and disability insurance; and flex spending plan.
–Salary: $28,000-$31,000

For more information: contact Kellie Oler at kellieo@unitedwayuc.org or 801-691-5311.

TO APPLY: Email resume and cover letter to Kellie Oler at kellieo@unitedwayuc.org by December 4.

VISTA RECRUITMENT POSTING

APPLICATION DEADLINE: Dec 7th

Title: 2-1-1 Outreach VISTA

Thirty-seven million Americans live in poverty. Through AmeriCorps VISTA, you can make a tangible difference. Become an AmeriCorps VISTA at the United Way of Utah County. AmeriCorps VISTA is a national program where community members have the opportunity to serve in local nonprofits for one year helping to eliminate poverty. In return for service, members receive a living allowance, health insurance and other benefits. An AmeriCorps VISTA position is open in Provo to help low income families and individuals through accessing United Way’s 2-1-1 program. This position will primarily increase awareness of 2-1-1 and its programs for low-income families by developing and utilizing effective outreach methods to families, agencies, and community leaders. VISTA is needed to start on November 17th for a training that ends on November 20th. Position is one year starting with the pre-service orientation (expenses paid by the VISTA program) in Los Angeles. The position will continue the day after PSO at your organization.

Benefits: -Living Allowance ($973 a month pre-taxes), -At the end of year of service, the VISTA can choose an Education Award ($5,550) or End of Service Cash Stipend ($1,500)
-Health Coverage -Relocation Allowance -Childcare assistance if eligible
-Can count what hours you need of the position towards an internship Requirements: -Full-time service for one year without another job
-Cannot be a full-time student (since it is full-time work, this is too difficult) -Some college experience -At least 18 years of age -General office and computer skills
-Clear and effective communication skills
-The ability to present in front of large and small groups
-This job will require some local traveling, thus individual must have access to their own transportation. Gas is reimbursed per mileage.

Description:
-Develop, plan and attend outreach presentations
-Provide in-person trainings for agencies and organizations about 2-1-1 and their services
-Explore additional methods of outreach to include various populations in our community
-Attend various community coalitions and meetings as a 2-1-1 representative
-Work closely with 2-1-1 Manager and 2-1-1 Outreach Specialist to develop and carry out an annual outreach plan

For more information: contact Kellie Oler at kellieo@unitedwayuc.org or 801-691-5311.

TO APPLY: Email resume and cover letter to Kellie Oler at kellieo@unitedwayuc.org by December 7. An online application with AmeriCorps is also required after the interview process is complete.